DCIT, INTERNATIONAL TAXATION, CIRCLE-1(2), BENGALURU, BENGALURU vs. SYNAMEDIA INDIA PRIVATE LIMITED, BANGALORE

PAN NO : AACCN1140K APPELLANT RESPONDENT Appellant by : Shri Ketan Ved, A.R. Respondent by : Shri D.K. Mishra, D.R. Date of Hearing : 25.01.2024 Date of Pronouncement : 25.01.2024 O R D E R PER CHANDRA POOJARI, ACCOUNTANT MEMBER: All these appeals by revenue are directed against the following orders of CIT(A):

IT(IT)A No. Assessment year Dae of order passed u/s 250 of the Act 1023/Bang/2023 2014-15 31.10.2023 1024/Bang/2023 2015-16 31.10.2023 1025/Bang/2023 2017-18 31.10.2023 1046/Bang/2023 2016-17 31.10.2023 1.1 Since facts and issues in all these appeals are common, we consider facts narrated in IT(IT)A No.1023/Bang/2023 relating to the assessment year 2014-15, which are as follows: 2. The assessee, formerly known as M/s. Cisco Video Technologies India Pvt Ltd. (CVTIPL) is in the business of providing software support IT(IT)A Nos.1023 to 1025 & 1046/Bang/2023 Synamedia India Pvt. Ltd., Bangalore Page 2 of 12 and development services. CVTIPL is a wholly owned subsidiary of NDS Limited UK, a company incorporated under the laws of UK. The assessee provides research and development, marketing, sales, general and administrative support services primarily to its holding company. During the year 2012, there was global acquisition of NDS Limited, UK by the Cisco Group. Consequent to this, the assessee had become the distributor of NDS products in India. Verification u/s133A(2A) was carried out at the business premises of the assessee on 6-12-2017. During the course of survey proceedings, it was seen that the assessee had made payments/booked expenses to the tune of Rs.15,82,38,841/- to NDS Ltd., UK during the FY 2013-14 for services in nature of installation, configuration, operation, maintenance etc. Though the services rendered were in the nature of FTS, the assessee was not deducting taxes, based on the argument that no technical knowledge, skill, know how or process was made available to CVTIPL by NDS Ltd. U.K. Pursuant to the survey u/s 133A(2A), the AO issued a show-cause notice u/s 201/201 (IA) on 20.4.2018, asking the assessee to show cause why it had not deducted taxes on the payment made by it to NDS Ltd. UK. 2.1 NDS Ltd. UK is engaged in the supply of software licenses and hardware components in the nature of viewing cards, set-top boxes, CAM hardware, etc., to customers in India. The company's major product is the video guard conditional access system, which is used by leading pay TV operators in the world. NDS technology includes end-to-end connections for satellite, broadband IPTV etc., Further, NDS UK provides support services for ensuring the deployment/maintenance of hardware and software license supplied through the assessee, which is its subsidiary. NDS Ltd., UK was earlier operating through its branch office in India. Pursuant to an internal reorganization, the operations of the branch office were closed in the year 2006. Subsequently, by way of an agreement effective from 1 April 2006, the services of the assessee were used to develop software and other technology relating to the business of NDS Ltd., UK and to provide support and maintenance services to IT(IT)A Nos.1023 to 1025 & 1046/Bang/2023 Synamedia India Pvt. Ltd., Bangalore Page 3 of 12 customers of NDS UK. By way of a service agreement effective from 1 July 2006 between NDS Ltd., UK and the assessee, NDS Ltd., UK agreed to use the services of the assessee for pre-sales support and marketing services to potential and existing customers. As per the submissions of the assessee dated 20-02-2018, the nature of services under the services contract includes the following:

• Installation, configuration, optimization, operation, maintenance, support, remote diagnosis, telephonic support, management and administration of NDS systems. • Resolution and remote-diagnosis of any emergency or minor failure of NDS products whereby the product or its part thereof is inoperative or its performance is also downgraded that normal operations are prevented or severely hindered or if product or any part thereof fails to meet the performance criteria described in the technical specification in any material respect. • Resolution of failure of the products to perform any or combination of the features such as back-up failure or inability to perform normal preventive maintenance, faulty hardware, process or application redundancy not being available etc. • The resolution may be in the nature of telephonic support wherein the required services are provided within the agreed turnaround time. The customers may be provided access to the support resources to report any problem related to equipment or software, ascertain status of previously logged problem request or to discuss action plan or escalate a problem in response to which technical support and technical problem management services are provided. Where practical, resolution of the fault would be demonstrated by simulating the fault and solution on the customer's test system. • The support services include maintenance services whereby time- to-time software updates are provided in the form of software patches with customer installation instruction or software patches IT(IT)A Nos.1023 to 1025 & 1046/Bang/2023 Synamedia India Pvt. Ltd., Bangalore Page 4 of 12 may be installed via remote access. The support services also include preventive maintenance wherein regular routine maintenance checks will be performed on the hardware components and systems e.g. Monitoring the size of database files. • The services include planned activity and software support services. Also, when a customer wishes to relocate or reconfigure the systems from time to time to meet charging operational requirement, such changes will be accommodated by way of decommissioning, transport, recommissioning etc. as a part of the support services.

2.2 Apart from one-time payments for installation of hardware and integration of NDS software with hardware, NDS Ltd. UK was being paid every year on account of supply of viewing cards, STBs, Software fees for viewing cards, Head end license fees for set up boxes, Conditional access fees, Middleware and EPG Royalties and receipts for support services. 2.3 The rendering of technical services is governed by a Distribution Agreement between the assessee and NDS Limited, UK. NDS Ltd. UK enters into an agreement with Indian cable TV operators, like TATA SKY, HATHWAY, AIRTEL etc. for supply of hardware, installation and integration. After the initial installation and integration, NDS Ltd. UK contracts with the cable TV operators for supply of viewing cards, set- top boxes, software upgradation etc. NDS Ltd. UK sells its products, including the software to the Indian TV pay channels and also supports the after-sales services to the Indian customers. The support and after sales services are carried through its subsidiary, CVTIPL, in terms of the Distribution Agreement. As per the Distribution Agreement, the assessee engages into a service contract with Indian customers and the necessary support relating to the service is provided by NDS Ltd.UK to such third- party customers with the assistance of the assessee. The AO has reproduced a sample service agreement between Bharti Telemedia Limited and NDS Ltd., which gives details of the license given by NDS Ltd. UK to its customers. The AO then referred to the assessment in the case IT(IT)A Nos.1023 to 1025 & 1046/Bang/2023 Synamedia India Pvt. Ltd., Bangalore Page 5 of 12 of NDS Ltd. UK, wherein it was established that the payment received by the company for the use of its software by the customers was in the nature of royalty. The services rendered by NDS Ltd. UK to the assessee for providing after-sales service to the customers were in the nature of technical services and hence the payment made by the assessee to NDS Ltd. UK was Fees for Technical Services (FTS).

2.3 Before the AO, the assessee submitted that the payments made by it to NDS Ltd.UK could not be regarded as FTS as per the DTAA as it was not in the nature of payment ancillary and subsidiary to royalty payments and therefore the applicability of clause (a) and (b) of Article 13 of the India-U.K. DTAA would not come into picture. Through the services rendered by NDS UK, though they entailed utilizing technical knowledge of hardware, software etc., no technical knowledge, skill, know-how or process was made available.to the service recipient i.e. the assessee. The services provided by NDS Ltd. UK though they involved the developing of technical plan/technical design, did not result in subsequent transfer of the technical plan or design. However, the AO held that the services were highly technical and hence the services rendered squarely fit into the meaning of FTS as per the Act and DTAA. The services were inextricably linked to the license of software, supply of hardware, licensing of copyright etc. The AO also referred to subsection 4 of Section 5 of the Distributor Agreement, wherein it was stated that the manufacturer i.e. NDS Ltd. U.K. may make available to the distributor i.e. the assessee, the manufacturer's expertise, know-how, technical personnel in order to facilitate distribution of products and services. The AO noted that by way of an amendment signed on 20-02-2015 to the Distributor agreement, this section 5.4 had been deleted in its entirety. In the recital of the amendment agreement, it is stated that the manufacturer will not provide technical assistance to the distributor. The AO felt that the Distribution Agreement had been amended to circumvent specific provisions of the 'make available' clause of the DTAA and to escape the taxation of the receipts which were in the nature of FTS. The IT(IT)A Nos.1023 to 1025 & 1046/Bang/2023 Synamedia India Pvt. Ltd., Bangalore Page 6 of 12 AO held that NDS UK had disclosed the information in connection with its inventions, know-how etc., confidential know-how etc. to the assessee for performing its obligations under the said agreement. NDS Ltd. UK had also entered into a Research and Development services agreement with the assessee to perform research and development services on behalf of NDS Ltd.UK. For this purpose, the assessee had access to confidential information of NDS Ltd.UK which it used for its research purpose viz. for development of software and software upgrade. This had also been stated by the product manager in his statement recorded u/s 131, which the AO has reproduced at para 9.2 of the impugned order. Thus, as per the AO, there was a continuous transfer of technical know-how and knowledge between NDS Ltd.UK and the assessee. 2.4 Based on the above findings, the AO held the assessee to be an assessee in default for non-compliance of the provisions of section 195 of the Act and the liability u/s 201 and 201(1A), with respect to the payment in the nature of FTS to the NDS Ltd. UK was worked out as follows: Total Tax u/s 201 Interest u/s 201 Total tax Remittance including EC and (IA) liability SC 15,82,38,841 2,37,35,826 1,21,05,271 3,58,41,097 2.5 The interest u/s 201 (IA) is calculated from the last day of the relevant previous year. Aggrieved by the levy of the above demand, the assessee went in appeal before CIT(A). The ld. CIT(A) has considered the earlier order of the Tribunal in assessee’s own case in AYs 2016- 17 & 2017-18 and also the judgement of Hon’ble Supreme Court in the case of Engineering Analysis Centre of Excellence Pvt. Ltd. reported in 432 ITR 471 and allowed the appeal of the assessee. Against this revenue is in appeal before us by way of common grounds in all these appeals as follows:

1. “Whether on the facts and in the circumstances of the case and in law, the CIT(A) is right in quashing the order of the assessing officer relying on the order of the 1TAT which in turn has relied upon the decision of the Hon'ble Supreme Court in the case of IT(IT)A Nos.1023 to 1025 & 1046/Bang/2023 Synamedia India Pvt. Ltd., Bangalore Page 7 of 12 Engineering Analysis Centre of Excellence Pvt. Ltd. Vs CTT, 432 ITR 471, wherein the Department has preferred a Review Petition before the Hon'ble Supreme Court? 2. Whether the CIT(A) is right in disregarding the AO's argument that the provisions of the DTAA between India-UK w.r.t royalty are to be interpreted in harmony with the Section 9 of the Income Tax Act, 1961? 3. Whether the C1T(A) is right in ignoring the observation of the AO in order u/s. 20Hhat subsection 4 of section 5 of Distributorship agreement stated that the assessee may make available to the distributor, the technical know-how, expertise etc.?”

IT(IT)A Nos.1023 to 1025 & 1046/Bang/2023 Synamedia India Pvt. Ltd., Bangalore Page 10 of 12 1. The seven acts enumerated in sub-clause (a); and 2. The eighth act of selling or giving of commercial rental or offering for sale or commercial rental any copy of the computer program. The seven acts as enumerated in section 14(a) of the Copyright Act, in respect of literary works are:

1.

26. On the question whether the provisions of the Act can override the provisions of the DTAA, the Hon’ble Court held that Explanation 4 was inserted in section 9(1)(vi) of the ITA in 2012 to clarify that the "transfer of all or any rights" in respect of any right, property, or information included and had always included the "transfer of all or any right for use or right to use a computer software". The court ruled that Explanation 4 to section 9(1)(vi) expanded the scope of royalty under Explanation 2 to section 9(1)(vi). Prior to the aforesaid amendment, a payment could only be treated as royalty if it involved a transfer of all or any rights in copyright by way of license or other similar arrangements under the Copyright Act. The court held that once a DTAA applies, the provisions of the Act can only apply to the extent they are more beneficial to the taxpayer and therefore the definition of ‘royalties’ will have the meaning assigned to it by the DTAA which was more beneficial. It was held that the term ‘copyright’ has to be understood in the context IT(IT)A Nos.1023 to 1025 & 1046/Bang/2023 Synamedia India Pvt. Ltd., Bangalore Page 11 of 12 of the Copyright Act. The court said that by virtue of Article 12(3) of the DTAA, royalties are payments of any kind received as a consideration for "the use of, or the right to use, any copyright "of a literary work includes a computer program or software. It was held that the regarding the expression "use of or the right to use", the position would be the same under explanation 2(v) of section 9(1)(vi) because there must be, under the licence granted or sales made, a transfer of any rights contained in sections 14(a) or 14(b) of the Copyright Act. Since the end-user only gets the right to use computer software under a non-exclusive licence, ensuring the owner continues to retain ownership under section 14(b) of the Copyright Act read with sub-section 14(a) (i)-(vii), payments for computer software sold/licenced on a CD/other physical media cannot be classed as a royalty.

4.1 The same order has been followed by this Tribunal for the assessment years 2010-11, 2012-13 & 2013-14. Being so, we allow the ground taken by the assessee on similar lines.”