BLUE YONDER INC.,BENGALURU vs. THE DEPUTY COMMISSIONER OF INCOME-TAX, INTERNATIONAL TAXATION, CIRCLE 1(2), BENGALURU, BENGALURU

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ITITA 769/BANG/2026Status: DisposedITAT Bangalore22 June 2026AY 2023-2419 pages
AI SummaryPartly Allowed

What did the Tribunal hold?

The Tribunal allowed grounds 2 to 5 in favour of the assessee. It noted that the issue of software sales being taxable as royalty and AMC receipts as FIS had been considered by the Hon'ble Karnataka High Court and the Tribunal in the assessee's own case for earlier assessment years. The Tribunal emphasized that judicial discipline requires consistency and adherence to prior rulings. Specifically, the Tribunal followed the ratio laid down by the Hon'ble Supreme Court in the case of Engineering Analysis Centre of Excellence Pvt. Ltd. vs. CIT. The Tribunal found that the facts of the instant case were identical to those considered in previous decisions, including the Tribunal's own order for AY 2019-20 in the assessee's own case. Therefore, the receipts from the sale of software were held not to be royalty, and AMC receipts were held not to be taxable as FIS. Similarly, reimbursement of computer and hardware maintenance was held not to be FIS. The Tribunal rejected the Revenue's argument that the Supreme Court had not examined the present assessee's specific agreements, stating that when an issue is settled by the Supreme Court, a different view cannot be taken. The Tribunal allowed the grounds related to the non-taxability of software sales, AMC, and reimbursement of maintenance expenses.

What were the facts?

The assessee, M/s. Blue Yonder Inc., a US-based foreign company, filed an appeal against the Final Assessment Order for Assessment Year 2023-24. The assessee declared income after claiming certain amounts as not chargeable to tax under the DTAA. During scrutiny, the Assessing Officer (AO) noted receipts from sale of software (Rs. 34,79,04,990), annual maintenance services (Rs. 8,79,15,057), and reimbursement of expenses (Rs. 75,84,13,296) that were not offered to tax. The Draft Assessment Order proposed taxing software sales as 'Royalty' and maintenance/reimbursement receipts as 'Fee for Included Services' (FIS) under the Act and the India-US DTAA. The Dispute Resolution Panel (DRP) upheld the AO's view. The assessee's appeal before the ITAT challenges these additions.

What were the issues?

1. Whether the assessment proceedings were conducted properly, and if the AO and DRP violated principles of natural justice by not providing opportunities to explain responses from third-party customers and by drawing erroneous conclusions based on unilateral inferences (Section 143(3) r.w.s. 144C(13)). 2. Whether receipts from the sale of software to Indian customers are taxable as 'Royalty' under Section 9(1)(vi) of the Act and the India-US DTAA, considering the assessee's own case decisions by the Karnataka High Court and ITAT, and the Supreme Court's ruling in Engineering Analysis Centre of Excellence Pvt Ltd vs CIT (Section 9(1)(vi), Article 12 of India-US DTAA). 3. Whether receipts from Annual Maintenance Contracts (AMC) are taxable as Fees for Technical/Included Services (FIS) under the Act and the India-US DTAA, given prior rulings in the assessee's own case and the nature of services provided (Section 9(1)(vii), Article 12(4)(a) of India-US DTAA). 4. Whether reimbursement of expenses towards hardware and software maintenance are taxable as FIS. Assessee's Contentions: - Proceedings were not conducted properly, violating natural justice. - Software sale receipts are not royalty, relying on Karnataka HC and ITAT decisions in its own case, and the Supreme Court decision in Engineering Analysis Centre of Excellence. - AMC receipts are not FIS, as they are incidental to software sales and covered by prior rulings. - Software sale and AMC receipts were subject to Equalisation Levy and thus exempt under Section 10(50). Revenue's Contentions: - The Supreme Court's decision in Engineering Analysis Centre of Excellence did not examine the specific agreements of the present assessee, thus its ratio is not applicable.

Which sections of the Income-tax Act were involved?

Section 9(1)(vi),Section 9(1)(vii),Section 143(3),Section 144C(1),Section 144C(13),Section 10(50)

AI-generated summary — verify with the full judgment below

Income Tax Appellate Tribunal, “C” BENCH : BANGALORE

Before: SHRI BALAKRISHNAN S & SHRI KESHAV DUBEY

For Appellant: Shri. T. Suryanarayana, Advocate
For Respondent: Smt. Divya K. J, CIT(DR)(ITAT), Bengaluru
Hearing: 16.06.2026Pronounced: 22.06.2026

Per Balakrishnan S, Accountant Member : This appeal filed by the assessee against the Final Assessment Order passed under section 143(3) r.w.s. 144C(13) of the Act for the Assessment Year 2023-24.

2.

Brief facts of the case are assessee is a foreign company incorporated in the USA. It is engaged in the business of providing software development, software maintenance, consulting and support services. For the Assessment Year 2023-24, the original return of income was filed on 28.11.2023 declaring total income of Rs.41,14,69,230/- after claiming Rs.1,18,79,19,248/- as not chargeable to tax as per DTAA and tax payable as Rs.6,17,135/-. Subsequently, the assessee filed revised return on 30.12.2023 declaring a total income of Rs.41,14,230/- after claiming Rs.1,19,42,33,344/- as not chargeable to tax as per DTAA. The assessment was selected for scrutiny and notice under section 143(2) of the Act was issued on 23.06.2024. During the course of assessment proceedings, it was noticed that assessee was in receipt of the following income which was not offered to tax in India:

Sl. Nature of income Amount No. (INR) A Receipts form sale of software 34,79,04,990 B Provision of annual maintenance services 8,79,15,057 C Reimbursement of expenses 75,84,13,296

3.

The Draft Assessment Order (DAO) was passed under section 144C(1) of the Act, on 22.03.2025. In the DAO, the sale of software to third party customers in India was proposed to be brought to tax as “Royalty” under the Act and the relevant DTAA. Similarly, receipts from installation, maintenance and support services to third party customers were proposed to be taxed as Fee for Included Services (FIS). Out of total reimbursement from Blue Yonder India Pvt. Ltd., receipts of Rs. Rs. 65,27,31,982/- towards hardware and software maintenance was treated as FIS as per India-US DTAA.

4.

Aggrieved by the Draft Assessment Order, assessee filed appeal before the Dispute Resolution Panel (DRP) on 17.04.2025. The DRP, vide its directions dated 08.12.2025, disposed off the objections of the assessee. The DRP held that the AO has rightly brought to tax the aforesaid three receipts as “royalty” and “FIS”. Pursuant to the DRP’s directions, the impugned Final Assessment Order was passed.

5.

Aggrieved by the Final Assessment Order dated 16.12.2025, assessee has filed the present appeal before the Tribunal raising the following grounds:

Tax effect Sl. No Grounds of Appeal (In INR) 1. Assessment proceedings not conducted in a proper manner N.A. 1.1 The Final Assessment Order (“FAO”) is bad on facts and in law and is in violation of the principles of natural justice. 1.2 The Ld. AO did not provide any opportunity to the Appellant to explain/ justify its case on responses received from various third-party Indian customers to whom notices under section 133(6) of the Income-tax Act, 1961 (“the Act”) were issued by the Ld. AO

1.3 The Ld. AO has failed to consider the facts of the Appellant’s case in entirety and has drawn grossly erroneous conclusions based on conjectures and surmises and unilateral inference of the facts and submissions of the third-party Indian customers. 2. Non-taxability of sale of software as royalty 52,185,749 2.1 The Ld. AO and the Hon’ble DRP have grossly erred in taxing the receipts from sale of software to Indian customers as royalty u/s 9(1)(vi) of the Act as well as under the India- USA Tax Treaty. 2.2 The Hon’ble DRP erred in disregarding the submission of the Appellant and not considering the decision of jurisdictional Hon’ble Karnataka High Court for AY 2008-09 and AY 2010-11 in Appellant’s own case, wherein receipts from sale of software were held to be not taxable as ‘Royalty’, thereby violating the principle of judicial discipline.

2.3 The Ld. AO and the Hon’ble DRP erred in not following the decision of the Hon’ble Income-tax Appellate Tribunal [‘ITAT’] for AY 2014-15, AY 2015-16, AY 2016-17, AY 2017-18, AY 2019-20 and AY 2021-22 in the Appellant’s own case, wherein receipts from sale of software were held as not taxable as ‘Royalty’, thereby violating the principles of judicial discipline. 2.4 The Ld. AO and the Hon’ble DRP have grossly erred on facts by concluding that ‘cloud- based licensing’ gives rise to royalty income after alleging that the company renders customized services to the end users as against the sale of simple software product.

2.5 The Ld. AO and the Hon’ble DRP have grossly erred on facts by alleging that the Appellant shares the source code of the software and thereby allows its customers a

Tax effect Sl. No Grounds of Appeal (In INR) right to modify the software. 2.6 The Ld. AO and the Hon’ble DRP erred in holding that the Appellant is not engaged in sale of off-the-shelf/ shrink-wrapped software and that the software provided by the Appellant are specially designed and customised as per the requirements of its customers 2.7 That the Ld. AO and the Hon’ble DRP erred on facts and in law in not appreciating that non-exclusive, non-transferable and royalty-free license was granted to the purchasers that merely enabled use of a copyrighted product and thus, the consideration received would not be ‘royalty’ in terms of Section 9 (1)(vi) of the Act.

2.8 The Ld. AO and the Hon’ble DRP erred in not following the principles laid down by the Hon'ble Supreme Court of India in the case of Engineering Analysis Centre of Excellence Pvt Ltd vs CIT [2021] 125 taxmann.com 42 (SC). 2.9 The Ld. AO and the Hon’ble DRP grossly erred in holding that since India-US DTAA is not based on the OECD Model, the commentary relied upon by Hon’ble Supreme Court in the case of Engineering Analysis’s to rule the issue in favour of the taxpayers in the said decision is not applicable to the Appellant. 2.10 Without prejudice to the above grounds, the Ld. AO and the Hon’ble DRP have failed to appreciate that receipts earned from sale of software from the Indian customers was subject to Equalisation levy and accordingly, such receipts are exempt from tax under section 10(50) of the Act. 3. Non-taxability of AMC receipts as Fees for Technical/ Included Services (FTS/ 13,187,259 FIS) 3.1 The Ld. AO and the Hon’ble DRP have grossly erred in holding AMC receipts are taxable as FIS under the Act as well as the India-USA Tax Treaty. 3.2 The Hon’ble DRP erred in upholding the taxation of receipts from provision of AMC as FIS by merely placing reliance on its own direction for AY 2022-23, without independently considering the facts and submissions placed by the Appellant. 3.3 The Hon’ble DRP erred in disregarding the submission of the Appellant that the Hon’ble Karnataka High Court for AY 2008-09 and AY 2010-11 in Appellant’s own case, has held that the receipts from AMC are not taxable as FIS, thereby violating the principle of judicial discipline. 3.4 The Ld. AO and the Hon’ble DRP erred in not following the decision of the ITAT for AY 2014-15, AY 2015-16, AY 2016-17, AY 2017-18, AY 2019-20 and 2021-22 in the Appellant’s own case wherein it was held that receipts for provision of AMC is not taxable as FTS/ FIS, thereby violating the principles of judicial discipline. 3.5 The Ld. AO and the Hon’ble DRP have failed to consider that provision of AMC services is an incidental service to the sale of software, and hence when the sale of software itself is not taxable, the provision of AMC services shall also not be taxable in India, as per Article 12(4) of the India-US DTAA. 3.6 Without prejudice to the above grounds, the Ld. AO and the Hon’ble DRP have grossly erred in concluding that the AMC services provided by the Appellant is taxable as FIS, by alleging that it makes available technical knowledge, experience, skill, etc. to the customers. 3.7 Without prejudice to the above grounds, the Ld. AO and the Hon’ble DRP have failed to appreciate that the receipts from provision of AMC services was subjected to

Tax effect Sl. No Grounds of Appeal (In INR) Equalisation levy and accordingly, such receipts are exempt from tax under section 10(50) of the Act. 4. Non-taxability of reimbursement of expenses towards hardware and software 97,909,797 maintenance as FIS 4.1 The Ld. AO and the Hon’ble DRP have grossly erred in treating reimbursement of expenses towards hardware and software maintenance received by the Appellant as taxable in India as FIS.

4.2 The Hon’ble DRP erred in upholding the taxation of receipts of reimbursement of expense as FIS by merely placing reliance on its own direction for AY 2022-23, without independently considering the facts and submissions placed by the Appellant. 4.3 The Ld. AO and Hon’ble DRP have failed to appreciate that the Appellant had cross- charged certain expenses incurred by it on behalf of BY India under the cost reimbursement agreement on an ‘at-cost’ basis, and that in the absence of any ‘services’ and the corresponding ‘consideration’, reimbursements cannot be taxed as FIS. 4.4 The Ld. AO and Hon’ble DRP have grossly erred in not taking cognizance of various judicial decisions cited by the Appellant, including those rendered by the Hon’ble Supreme Court, wherein it is held that ‘reimbursements’ are not taxable in India, in the absence of income element. 4.5 Without prejudice to the above grounds, the Ld. AO and the Hon’ble DRP have grossly erred in holding that the Appellant has provided ‘technical services’ to Blue Yonder India Private Limited [‘BY India’], has ‘made available’ such technical knowledge, experience, skill, etc. to BY India and therefore reimbursements represent ‘fees’ charged for such services taxable as FIS under the India-USA Tax Treaty. 4.6 The Ld. AO and the Hon’ble DRP erred in not following the decision of the ITAT for AY 2012-13, AY 2015-16, AY 2016-17, AY 2017-18, AY 2018-19, AY 2019-20 and AY 2021-22 in the Appellant’s own case, wherein it was held that the receipts of reimbursements of expenses are not taxable as FTS/FIS, thereby violating the principles of judicial discipline. 5. Levy of interest under section 234B of the Act 14,096,511 The Ld. AO erred in levying interest under section 234C of the Act amounting to INR 14,096,511 6. Short grant of credit for taxes withheld at source (‘TDS’) N.A. The Ld. AO erred in granting TDS credit only to the extent of INR 121,183,144 as against INR 131,408,995, thereby resulting in short grant of TDS credit. 7. Erroneous levy of interest under section 234D of the Act 12,220,705 The Ld. AO erred in levying interest under section 234D of the Act amounting to INR 12,220,705 8. Initiation of penalty proceedings The Ld. AO and the Hon’ble DRP erred in initiating penalty proceedings under section 270A of the Act for alleged under-reporting of income.

The Appellant submits that the above grounds/ sub-grounds are independent of, and without prejudice, to one another.

The Appellant craves leave to add to or alter, by deletion, substitution or otherwise, any or all of the above grounds of appeal, at any time before or during the hearing of the appeal.

6.

At the outset the learned AR submitted that the issues raised in grounds 2 & 3 and its sub-grounds are squarely covered by the Order of the Tribunal in the assessee’s own case for the Assessment Year 2021-22 in IT(IT)A No. 1131/Bang/2023 and (order dated 18.04.2024).

7.

The learned AR with respect to ground No.4, submitted that the AO has treated the following reimbursements as Fee for Included Services :

Sl. No Nature of reimbursement Amount (Rs) 1. Computer hardware maintenance 3,14,21,997 2. Computer software maintenance 62,13,09,985 Total 65,27,31,982

8.

Similarly, the learned AR submitted that the issue raised in ground No 4 and its sub-grounds are squarely covered by the Order of the Tribunal in the assessee’s own case for the Assessment Year 2021-22 in IT(IT)A No. 1131/Bang/2023 and (order dated 18.04.2024). With regard to other grounds viz 5, 6, 7 & 8, no specific arguments were raised by the learned AR, and hence the same are dismissed.

9.

The learned DR could not controvert the arguments made by the learned AR, that the grounds 2 & 3 were covered in favour of assessee by order of Tribunal for Assessment Year 2021-22.

10.

We have heard the rival submissions and perused the material on record. The issues for adjudication before us were with regard to taxability in India of the following three receipts received by the assessee.

1.

Receipt from sale of software Rs. 34,79,04,990/-

2.

Receipt from sale and installation and Rs. 8,79,15,057/- support services as FIS

3.

Reimbursement of computer and Rs. 65,27,31,982/- hardware maintenance (from Indian entity)

11.

We find that the taxability of receipts on account of sale of software and from provision of annual maintenance services are squarely covered by the Order of the Tribunal in assessee’s own case for the earlier Assessment Years. The Tribunal had followed the previous decisions in assessee’s own case, alongwith judgment of the Hon’ble Apex Court in the case of Engineering Analysis Centre of Excellence (P) Ltd., Vs. CIT reported in (2021) 432 ITR 472 (SC). The Tribunal in IT(IT)A No.1131/Bang/2023 in assessee’s own case, by relying on decision in IT(IT)A No.424/Bang/2023 for the AY 2019-20 has held as follows:

“Revenue’s Appeal in IT(IT)A No.424/Bang/2023:

14.

Ground Nos.1 to 3 of the revenue’s appeal are with regard to non- taxability of sale of software and AMC as royalty.

14.1 The ld. A.R. submitted that as stated above, while filing the return of income, the Assessee had declared Rs. 44,23,96,360/- as income and claimed the same amount as exempt income in Schedule EI thereby declaring NIL income. In the assessment order, the only issue on which an addition was sought to be made was the reimbursements received from BY India which the AO sought to treat as ‘Fees for Included Services’. While computing the total assessed income, the Assessing Officer erroneously proceeded on the basis that Rs. 44,23,96,360/- is the returned income and computed the assessed income at Rs. 92,18,40,761/- as under:

Sl. No Particulars Returned income 1. Returned income 44,23,96,360/- 2. Reimbursement receipts considered 47,94,44,402/- taxable by the Assessing Officer 3. Total assessed income 92,18,40,761/- The break-up of Rs. 44,23,96,360/- is as under:

Sl. No Particulars Returned income 1. Software and maintenance 18,08,12,620/- receipts 2. Reimbursement receipts from BY 26,15,83,740/- India 3. Total receipts as per return of 44,23,96,360/- income

14.2 Thus, it is evident that the Assessing Officer taxed software, annual maintenance and installation receipts to the tune of Rs. 18,08,12,620/-, without providing any reasons for the same and clearly the same was on account of an error in computation rather than an intended addition to the total income.

14.3 The ld. A.R. submitted that in any case, the Assessee had received a sum of Rs. 18,08,12,620/- towards sale of software and provision of annual maintenance and installation services to third party Indian customers, which is neither taxable under Section 9(1)(vi) of the Act nor under Article 12 of the India-USA Double Taxation Avoidance Agreement (‘India-USA DTAA’ for short) as ‘royalty’. The CIT(A) granted relief to the Assessee holding that the same would not qualify as royalty and consequently, the consideration received by the Assessee towards maintenance services, implementation and consultancy services would not be taxable in India as fees for technical services. He submitted that the ld. CIT(A) placed reliance on the decision of this Tribunal in Assessee’s own case for assessment year 2014-15 and held that the sale of software would not constitute royalty under the provisions of the Act and the India-USA DTAA. Further, it was held that since the receipts on account of sale of software are not in the nature of royalty, the income received towards annual maintenance services, implementation and consultancy services also cannot be brought to tax as FTS.

14.4 The ld. A.R. submitted that the issue on taxability of income from sale of software is squarely covered by the decision of the Hon’ble Karnataka High Court in Assessee’s own case for assessment year 2008-09 and 2010- 11 (Order dated 29.05.2023 in ITA No. 977/2017) and this Tribunal for assessment year 2014- 15 in Assessee’s own case (Order dated 12.08.2021 in IT(IT)A No. 2696/Bang/2017), and also by the decision of the Hon’ble Supreme Court in Engineering Analysis Centre of Excellence (P.) Ltd. v. CIT (reported in [2021] 125 taxmann.com 42 (SC)). Further, theissue on taxability of income from AMC is squarely covered in Assessee’s own case for the assessment years 2008-09 and 2010- 11 by the decision of the High Court of Karnataka and for assessment year 2014-15 by the decision of this Tribunal.

14.5 He submitted that the Revenue, in the written submissions filed on 07.09.2023, has attempted to distinguish the above decisions alleging that the Assessee provides customized software solutions over cloud based on the specific needs of its customers and not merely shrink-wrapped software. For this purpose, the draft assessment order for assessment year 2021-22 has been relied upon.

14.6 He submitted that firstly, an assessment order for a subsequent assessment year, that too a draft one, where the Company has contested the underlying addition to total income, cannot be the basis to decide the issue for the current assessment year. Further, it is also submitted that the material/ agreements gathered as a part of assessment proceedings for a subsequent assessment year cannot be used for concluding on the taxability of underlying transactions in a prior assessment year.

14.7 Secondly, there is no customization involved. The Assessee is engaged in sale of standardized software. There are various standard modules that the Assessee has already created in the software that it licenses. Depending on the sector that the customer belongs to and the requirement laid down, the modules are provided to the customer. There is no further customization of the software codes etc. based on customer’s requirements. He submitted that the Assessee does not provide any rights to the customer to exploit the software sold and the software is used by the customer in their capacity as an end/ ultimate user.

14.8 He submitted that clause 5 relied upon in the agreement with Asian Paints produced along with the Revenue’s written submissionsdated 07.09.2023 nowhere indicates that there is customization. All that the clause states is that there could be some third party software embedded in the software provided by the Assessee to the end customers and states that such third party software is subject to additional terms of use. This cannot, by any stretch of imagination, lead to the conclusion that there is parting with the copyright right in the software. Which of the rights contemplated in Section 14 of the Copyright Act has been parted with is not forthcoming from the written submissions filed. The responses to notices issued 133(6) for assessment year 2021-22 as extracted in the draft assessment order for assessment year 2021-22 of Pepsi Co. do not also indicate that it is customized software. It is only an inference drawn by the Assessing Officer on the basis of surmises.

14.9 He further submitted that as stated above, the purchasers of the software had no right, proprietary or exclusive, except to use the said software for their internal business. The payments received by the Assessee is for the use of copyrighted article and not for the use of a copyright. He submitted that no right vests in the end-users to reproduce, sell or make copies of the same.

14.10 He submitted that a non-exclusive, non-transferable and royalty-free license was granted to the purchasers that merely enabled use of a copyrighted product and thus, the consideration received would not be ‘royalty’ in terms of Section 9 (1)(vi) of the Act. Section 9(1)(vi) of the Act defines royalty to inter alia mean any consideration received for (i) the transfer of all or any rights (including the granting of a license) in respect of a patent, invention, model, design, secret formula or process or trade mark or similar property (clause (i)); (ii) the use of any patent, invention, model, design, secret formula or process or trade mark or similar property (clause (iii)); (iii) the use or right to use any industrial, commercial or scientific equipment but not including the amounts referred to inSection 44BB (clause (iva)). He submitted that the Assessee owns the title, copyright and other intellectual property rights in the software and the same is not transferred to the customers in India and therefore, the consideration received by the Assessee would not constitute royalty in terms of Section 9(1)(vi) of the Act.

14.11 Even in terms of Article 12 of the India-US DTAA, Article 12(3) of the India-USA DTAA defines the term ‘royalty’ as “payments of any kind received as a consideration for the use of, or the right to use, any copyright of a literary, artistic, or scientific work, including cinematograph films or work on film, tape or other means of reproduction for use in connection with radio or television broadcasting, any patent, trade mark, design or model, plan, secret formula or process, or for information concerning industrial, commercial or scientific experience, including gains derived from the alienation of any such right or property which are contingent on the productivity, use, or disposition thereof; and …..”

14.12 He submitted that even in terms of the DTAA, the payments made to the Assessee would not constitute ‘royalty’ within the meaning of Article 12 of the India-USA DTAA as the payments are not for transfer of copyright to the purchasers but for sale of software.

14.13 With respect to annual maintenance and installation services rendered to Indian customers, the Assessee submits that the said services are a part and parcel of the sale of software and therefore, the nature of such services would derive its value from the principal component of the transaction, i.e., sale of software. Therefore, he submitted that the said receipts also cannot be brought to tax given that the underlying software would not be taxable as royalty under the provisions of the Act read with the DTAA.

14.14 Without prejudice to the above, the ld. A.R. submitted that that the income towards AMC would not constitute Fees for Included services under India-USA DTAA given that:

- the AMC services are inextricably and essentially linked to sale of underlying software, which is not chargeable to tax as royalty; and

- The Assessee does not ‘make available’ any technical knowledge, experience, skill, etc. to the customers while provision of such services.

14.15 The ld. A.R. also placed reliance on the decision of Hon’ble Karnataka High Court (rendered for AY 2008-09 and AY 2010-11) and this Tribunal’s decision (rendered for AY 2014-15) in Assessee’s own case, wherein it was held that income towards AMC is not liable to tax in India.

15.

We have heard the rival submissions and perused the materials available on record. Admittedly, this issue came for consideration before this Tribunal as discussed in ground Nos.2 to 5 in assessee’s appeal as above. Accordingly, this issue raised by the revenue is dismissed.”

12.

Since the facts of the instant case is identical to the facts considered by the Tribunal for the Assessment Year 2020-21, the receipt from sale of software and from installation and support services as FIS cannot be brought to tax as “royalty”.

13.

As regards the reimbursement of computer and hardware maintenance, we find that the issue is squarely covered in favour of the assessee by the Order of the Tribunal in ITA No.401/Bang/2023 for the Assessment Year 2019-20 (the assessee’s appeal) as follows:

“4. Ground Nos.2 to 5 in assessee’s appeal are with regard to erroneous treatment of reimbursements as ‘royalty’/’fees’ for included services.

4.1 In this regard, the ld. A.R. submitted that during the year, the Assessee had received a sum of Rs. 47,94,44,402/- towards reimbursements of expenses incurred by the Assessee on behalf on BY India. The break-up of such reimbursements is as under:

Sl. No Nature of reimbursement Amount 1. Computer hardware maintenance 3,88,04,561 2. Employee immigration expenses 2,85,02,503 3. Employee insurance charges 11,44,589 4. Professional fees 3,98,45,239 5. Host country tax 8,60,70,802 6. Computer software maintenance 17,37,43,255 7. Subscription charges 7,52,70,596 8. Telecommunication charges 1,97,41,529 9. Restricted Stock Unit expenses 1,63,21,328 Total 47,94,44,402

4.2 He submitted that the Assessing Officer held the aforesaid payments to be in the nature of ‘fees for technical services’ in the hands of the Assessee on the ground that the Assessee makes available technical and managerial skills and knowledge to BY India for the latter to function seamlessly in software product developmentand services. On appeal, with respect to the payments towards (i) Employee immigration expenses; (ii) employee insurance charges; (iii) professional fees; and (iv) restricted stock unit expenses, the CIT(A) deleted the addition made holding that the same would not fall under the category of technical or consulting services and that they do not satisfy the conditions to be treated as ‘fees for included services’. As regards payments received towards (i) computer software maintenance; (ii) subscription charges; and (iii) telecommunication charges, the CIT(A) held the same to be in the nature of ‘royalty’ and sustained the addition. However, the ld. CIT(A) failed to adjudicate on reimbursements received towards (i) computer hardware maintenance; and (ii) host country tax. He submitted that the Assessee has filed an application under Section 154 of the Act before the CIT(A) seeking rectification to the said extent and the same is pending adjudication.

4.3 In this regard, he submitted that the payments received by the Assessee were purely in the nature of cost-to-cost reimbursements and does not contain any income element. The various services are procured centrally from various vendors for commercial and administrative reasons and the costs pertaining to the relevant BY entities is cross charged without any mark-up. While the Assessee procures the services centrally, the distribution, installation, postsale services if any are the responsibility of the service provider and the Assessee is not involved at any stage. He submitted that the terms of the cost reimbursement agreement clearly evidences that the payments made to the Assessee were pure reimbursements without any mark-up being charged. In this regard, he placed reliance is placed on the following decisions:

- DIT v. A.P. Moller Maersk A S (reported in [2017] 78 taxmann.com 287 (SC)) paras 10-11;

- CIT v. Siemens Aktiongesellschaft – (reported in [2009] 177 Taxman 81 (Bombay)) para 33; and

- CIT v. Dunlop Rubber Co. Ltd. (reported in [1982] 10 Taxman 179 (Calcutta)) pages 37-39 of the caselaw compilation.

4.4 The ld. A.R. has given a brief description of the reimbursements as follows:

(i). Computer software maintenance: (a) The Assessee has entered into agreement with Dell and Cisco for software and hardware maintenance support services on a day- to-day basis for its group companies, including BY India. In terms of the agreement, the cost in this regard is borne by the Assessee and allocated to BY India on a cost-to-cost basis for the charges allocable to BY India.

(ii). Subscription charges:

(b) The Assessee makes payments to LinkedIn and Monster for usage of their database by group companies including BY India for hiring potential candidates. The Assessee does not obtain any modification or reproduction rights from the vendors. The cost incurred by the Assessee is allocated to each group entity including BY India and cross charged on a cost-to-cost basis.

(iii). Telecommunication charges:

(c) He submitted that the Assessee makes payment to ‘Sprint’ for the usage of link lines. This provides customers with a secure VPN solution with any-to-any intranet connectivity, as a private means to connect their enterprise sites and between multiple customers over VPN. The Assessee bears the cost and the same is allocated to BY India on a proportionate and cost-to-cost basis.

4.5 The ld. A.R. submitted that while the Assessing Officer held the above to be FTS, the ld. CIT(A) held the receipts to be in the nature of royalty. Under the DTAA, in order for a payment to be in the nature of fees for technical services, the services ought to ‘make available’ technical knowledge, experience, skill, know-how or processes, or consists of the development and transfer of a technical plan or technical design. Technology will be considered ‘make available’ when the person acquiring the service is enabled to apply the technology without depending on the provider. He placed reliance in this regard on the decision of the Hon’ble High Court of Karnataka in the case of CIT v. De Beers India Minerals (P.) Ltd. (reported in [2012] 21 taxmann.com 214 (Karnataka) – para 22. In the present case, the mandatory precondition of ‘make available’ is not satisfied in any of the aforesaid services, and therefore the payments are not in the nature of fees for technical service. In view of the above, he submitted that the reimbursements received from BY India is not taxable in India either under the Act or under the DTAA.

4.6 With regard to taxability of computer software and hardware maintenance expenses, the ld. A.R. submitted that the services are provided to BY India on a need basis and post availing such services, BY India will not be able to independently apply the knowledge. No technical knowledge, skill etc. are made available to BY India by the service providers. Therefore, the receipts in respect of these expenses cannot be held to be FIS under Article 12 of the DTAA.

4.7 The ld. A.R. submitted that the ld. CIT(A) was also not correct in holding the same to be ‘royalty’. As is evident from the agreements entered into between the Assessee and Cisco, and the Assessee and Sai Global, no exclusive or proprietary right in the software is made available to the user of the software and only a mere right to use the software is given. The order of the CIT(A) nowhere discusses how the payments for software maintenance can be construed as royalty. He placed reliance on the following decisions:

- Hon’ble Supreme Court of India in Engineering Analysis Centre of Excellence (P.) Ltd. v. CIT; and

- Hon’ble Karnataka High Court’s order for assessment year 2008- 09 and AY 2010-11 and this Tribunal’s order for assessment year 2014-15 in Assessee’s own case – para 4.1

4.8 On the issue of taxability of subscription charges, the ld. A.R. submitted that the payments are made for usage of the database by the group companies for hiring of potential candidates. The reimbursements received from BY India towards the use of database of Salesforce is in the nature of a consideration to obtain rights to use the copyrighted database and not the right to use the copyright in the database. He submitted that the copyright is not transferred to the subscribers. He further submitted that BY India does not get the physical access or control over the equipment used by Salesforce in collating and maintaining the database. The subscription fee paid is not for the use of the equipment but for availing the facility of accessing the data/information collated by Salesforce. On a perusal of the agreement with Service Now Inc. it is evident that the customer is granted non-sublicensable, non-transferable and non-exclusive licenses. He placed reliance on the following decisions:

- Pluralsight LLC. V. DCIT (order dated 21.08.2023 passed by this Hon’ble Tribunal in ITA No. 37/Bang/2023) – paras 11-14 and 20;

- Goldman Sachs & Co. LLC v. DCIT (reported in [2023] 152 taxmann.com 251 (Mumbai – Trib.)) – paras 16-19; and

- DCIT v. Welspun Corporation Limited (reported in [2017] 77 taxmann.com 165 (Ahm.)) – paras 46-50.

4.9 On the issue of taxability of telecommunication expenses, the ld. A.R. submitted that the ld. CIT(A) has relied on the decision of this Tribunal in the case of Vodafone South Limited v. DDIT to hold that telecommunication charges claimed as reimbursement are to be held to be royalty under the DTAA which has now been reversed by the jurisdictional High Court reported in Order dated 14.07.2023 passed in ITA No. 160/2015 and connected matters. In any event, he submitted that reimbursements received from BY India towards the usage of link line provided by Spirit for basic bandwidth services does not involve any right to use scientific equipment. He placed reliance on the following decisions:

- Telefonica Depreciation Espama v. ACIT (order dated 10.08.2023 passed by this Hon’ble Tribunal in IT(IT)A No. 2657/Bang/2019) – paras 3.8 to 5.2.21;

- Communications Global Network Services Limited v. DCIT (order dated 29.08.2023 passed by this Hon’ble Tribunal in IT(IT)A No. 89/Bang/2019) – paras 5-8; and

- Cerner Healthcare Solutions India (P.) Ltd v. DCIT (reported in [2022] 141 taxmann.com 564 (Bangalore - Trib.)) – Paras 15-20.

5.

On the other hand, the ld. D.R. submitted that the Hon’ble Supreme Court in the case of Engineering Analysis Centre of Excellence Pvt. Ltd. Vs. CIT reported in 432 ITR 471 (SC) considered the agreements related to the parties who were the party to the cases before the Hon’ble Supreme Court and the Hon’ble Supreme Court has no occasion to examine the agreement entered by the present assessee with the various parties. As such, the ratio laid down in that judgement cannot be applied to the facts of the assessee’s case.

6.

We have heard the rival submissions and perused the materials available on record. Admittedly, the impugned issue came for consideration before Hon’ble Karnataka High Court for the assessment years 2008-09 & 2010- 11 and the Hon’ble Court vide order in ITA No.977 of 2017 dated 29.5.2023 has held as under:

JUDGMENT

Learned Advocate for the assesses submits that issue involved in this petition's covered by the decision of the Hon'ble Supreme Court in Civil Appeal Nos.8733- 8734/2018, which is sought to be reviewed.

2.

The same is not disputed by Shri K.V.Aravind, learned standing counsel for the Revenue.

3.

Hence, the following: ORDER

(1) Appeal is allowed.

(2) Substantial questions of law are answered in favour of assessee and against Revenue.

(3) As prayed for, liberty is reserved to re-open this appeal based on the outcome of review petition in R.P.(C) No.001422-001497/2021 pending before the Hon'ble Supreme Court. No costs.”

6.1 Further, the Tribunal in assessment year 2014-15 had an occasion to examine the same issue in IT(IT)A No.2696/Bang/2017 dated 12.8.2021 wherein held as under:

“3. Brief facts of the case are as follow:

The draft assessment order was passed on 31.12.2016, wherein it was concluded that the amount received by the assessee-company for sale of software would constitute royalty within the meaning of Article 12(3) of the DTAA and as per the provisions of section 9(1)(vi) of the I.T.Act. The A.O. also brought to tax the receipts from Indian customers on account of annual maintenance service, implementation and consulstancy as fees for technical services u/s 9(1)(vii) of the I.T.Act and fees for included services under Article 12(4)(a) of India-US DTAA. The assessee filed objections before the Dispute Resolution Panel (DRP). The DRP issued directions dated 08.09.2017. The DRP rejected the objections raised by the assessee. Accordingly, final assessment order was passed on 12.10.2017 u/s 143(3) r.w.s. 144C(13) of the I.T.Act.

4.

Aggrieved by the final assessment order, the assessee has preferred this appeal before the Tribunal. The learned AR, at the very outset, submitted that the issue in question is squarely covered in favour of the assessee by the judgment of the Hon’ble Apex Court in the case of Engineering Analysis Centre of Excellence P.Ltd. v. CIT reported in [2021] 432 ITR 471 (SC), wherein it was categorically held that sale of software would not constitute royalty within the provisions of section 9(1)(vi) of the I.T.Act and Article 12(4)(a) of the DTAA between India and USA.

4.1 As regards the amounts received towards annual maintenance services, implementation and consultancy services, it was stated that when the receipts on account of sale of software itself not included asroyalty. Miscellaneous income on the same such as annual maintenance also cannot be brought to tax as fees for technical services.

4.2 The learned Departmental Representative was not able to controvert the submissions made by the assessee. In view of the judgment of the Hon’ble Apex Court, which is identical to the facts of the instant case, we hold that the payment received by the assessee-company towards sale of software would not constitute royalty and cannot be brought to tax. Further the miscellaneous receipts on account of sale of software also cannot be brought to tax as fees for technical services. It is ordered accordingly.

5.

In the result, the appeal filed by the assessee is allowed.”

6.2 Contrary to this, now the ld. D.R. wants to reargue the case on same issue considered by jurisdictional High Court as well as by the Tribunal on earlier occasion stating that the agreements of the present assessee were not examined by the Hon’ble Supreme Court. In our opinion, when the issue is already settled by the Hon’ble Supreme Court, we are not in a position to take a different view on the same matter. Judicial discipline requires consistency in its proceedings. Being so, applying the ratio laid down by earlier decision of the Hon’ble Supreme Court in the case of Engineering Analysis Centre of Excellence Pvt. Ltd. cited (supra), we allow the ground Nos.2 to 5 in favour of the assessee. Accordingly, these grounds of the appeal of the assessee are allowed.”

12.

The aforesaid Order of the Tribunal (para 6.2) had followed the judgment of Hon’ble Apex Court in the case of Engineering Analysis Centre of Excellence Pvt. Ltd., Vs. CIT (supra) and held that reimbursement of computer and hardware maintenance from entity in India cannot be FTS/FIS. The facts of instant case and the facts considered by Tribunal for Assessment Year 2019-20 in assessee’s own case are identical, therefore the departmental appeals are rejected.

14.

The facts of instant case and the facts considered by Tribunal for

Assessment Year 2019-20 in assessee’s own case are identical, therefore the

Ground No 4 raised by the assessee is allowed.

15.

In the result, appeal filed by the assessee is partly allowed.

Pronounced in the open court on the date mentioned on the caption page. Sd/- Sd/- Sd/- (KESHAV DUBEY) BALAKRISHNAN S) Accountant Member Accountant Member

Bangalore. Dated: 22.06.2026. /NS/*

Copy to: 1. Appellants 2. Respondent 3. DRP 4. CIT 5. CIT(A) 6. DR, ITAT, Bangalore. 7. Guard file By order

Assistant Registrar, ITAT, Bangalore.

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