RADOLABS LIMITED,CHENNAI vs. DCIT CORPORATE WARD 5(3), CHENNAI
In favour of the assessee: the assessee's appeal was allowed. From the AI summary of this appeal.
What did the Tribunal hold?
The Tribunal condoned the delay in filing the appeal before the FAA, subject to payment of costs, finding sufficient cause. The Tribunal also set aside the orders of the FAA and the Assessing Officer (AO) for denovo adjudication on merits.
What were the facts?
The assessee's appeals before the First Appellate Authority (FAA) were dismissed in limine due to a significant delay. The assessee contended that notices and orders went to their spam folder, making them unaware of the proceedings. The FAA found this explanation insufficient.
What were the issues?
Whether the delay in filing the appeal before the FAA was due to sufficient cause, and whether the ex-parte assessment and penalty orders should be set aside for fresh adjudication.
Which sections of the Income-tax Act were involved?
AI-generated summary — verify with the full judgment below
Income Tax Appellate Tribunal, ‘D’ BENCH, CHENNAI
Before: SHRI GEORGE GEORGE K & SHRI INTURI RAMA RAO
आदेश/ O R D E R PER BENCH: These appeals filed by the assessee are directed against three orders of the Commissioner of Income Tax (Appeal), National Faceless Appeal Centre (NFAC), Delhi all dated 04.02.2026 passed
- 2 - ITA No.2601 to 2603/CHNY/2026 Radolabs Limited. under section 250 of the Income Tax Act, 1961 (hereinafter called ‘the Act’). The relevant Assessment Year is 2022-23.
There is a delay of one day in filing these appeals before the Tribunal. The assessee has filed an affidavit seeking condonation of the delay, explaining that while attempting to file the appeals electronically, the payment portal encountered technical issues and the payment status was displayed as "awaiting confirmation from bank", thereby preventing completion of the filing process on the same day. It was further explained that the Digital Signature Certificate (DSC) of the authorized signatory had expired on 30.04.2025 and could not be renewed on that day. Consequently, after renewal of the DSC, the appeals were filed on the following day, i.e., 01.05.2025. On perusal of the reasons stated, we are of the view that no latches can be attributed to the assessee as there is sufficient cause for belated filing of these appeals. Hence, we condone the delay and proceed to dispose off the appeals on merits.
The assessee has filed these appeals against the First Appellate Authority (FAA) orders in respect of quantum addition
- 3 - ITA No.2601 to 2603/CHNY/2026 Radolabs Limited. and penalty orders. First, let us deal with appellate order in respect of quantum addition in ITA No.2601/CHNY/2026 for assessment year 2022-23.
ITA No.2601/CHNY/2026 4. At the very outset, we notice that the First Appellate Authority (FAA) dismissed the assessee's appeal in limine without adjudicating the issues on merits. The FAA observed that there was a delay of 325 days in filing the appeal. The reason stated by the assessee in its petition for condonation of delay was that the notice of hearing and the order passed by the AO went to the spam folder and hence, assessee was unaware of the completion of assessment proceedings. The FAA held that the explanation was not acceptable and did not constitute sufficient cause for condoning the inordinate delay of 325 days. Accordingly, the FAA declined to condone the delay and dismissed the appeal in limine.
Aggrieved by the order of the First Appellate Authority (FAA), the assessee is in appeal before the Tribunal. The Ld. AR submitted that the statutory notices issued by the Assessing Officer (AO), as well as the consequential assessment order, were
- 4 - ITA No.2601 to 2603/CHNY/2026 Radolabs Limited. inadvertently delivered to the assessee's spam folder and, therefore, the assessee remained unaware of the assessment proceedings. It was submitted that the assessee came to know of the assessment order only upon receiving a call from the Jurisdictional AO regarding the outstanding demand, whereupon the assessee promptly filed an appeal before the FAA. The Ld. AR further submitted that the assessment order passed by the AO under section 144 of the Act was also an ex parte order, as the assessee had no knowledge of the statutory notices issued during the course of the assessment proceedings. It was contended that the delay in filing the appeal before the FAA was occasioned by sufficient and bona fide reasons and was neither wilful nor deliberate. The Ld. AR, therefore, prayed that the delay be condoned and the matter be restored to the file of the AO for fresh adjudication after affording the assessee a reasonable opportunity of being heard. The Ld. AR also undertook that the he would fully co-operate with the proceedings and furnish all necessary details and evidences as and when called upon to do so.
The Ld.DR supported the orders of the AO & the FAA.
- 5 - ITA No.2601 to 2603/CHNY/2026 Radolabs Limited. 7. We have heard the rival submissions and perused the material available on record. It is an admitted position that the appeal filed by the assessee before the FAA was dismissed in limine on account of delay, without adjudicating the issues on merits. The explanation offered by the assessee is that the statutory notices issued by the AO as well as the assessment order, were inadvertently delivered to the spam folder of the assessee's registered e-mail account and, therefore, the assessee remained unaware of the assessment proceedings. According to the assessee, it came to know of the assessment order only upon being contacted by the Jurisdictional AO regarding the outstanding demand, whereafter it promptly preferred the appeal before the FAA. Considering the facts and circumstances of the case, we are of the view that the explanation furnished by the assessee constitutes a reasonable cause for the delay in filing the appeal before the FAA. At the same time, the assessee cannot be completely absolved of its responsibility to periodically monitor its registered e-mail account and comply with statutory proceedings initiated under the Act. Therefore, while adopting a liberal approach to advance substantial justice, we deem it appropriate to condone the delay subject to the payment of costs of Rs.25,000/- (Rupees Twenty
- 6 - ITA No.2601 to 2603/CHNY/2026 Radolabs Limited. Five Thousand only) to be paid to Tamil Nadu State Legal Services Authority at the Hon’ble High Court of Madras. The amount of Rs.25,000/- shall be paid within a month’s time from the date of receipt of this order and assessee shall produce the receipt for the said payment before the AO.
We further notice that the assessment order was also passed ex-parte for the very same reasons, as the assessee could not respond to the statutory notices issued by the AO. Therefore, in the interest of substantial justice, we set aside the orders of the FAA as well as the AO and restore the matter to the file of the AO for denovo adjudication in accordance with law, after affording reasonable opportunity of being heard to the assessee. The assessee is directed to co-operate with the Revenue and furnish all requisite details and evidences in support of its claim and shall not seek unnecessary adjournment. It is ordered accordingly.
ITA Nos.2602 & 2603/CHNY/2026 9. The assessee has filed these appeals against the appellate orders confirming the penalty levied by the AO u/s.271AAC / 270A of the Act. Since, we have already set aside the quantum appeal in ITA No.2601/CHNY/2026 to the files of the AO for fresh
- 7 - ITA No.2601 to 2603/CHNY/2026 Radolabs Limited. adjudication, we deem it appropriate to set aside the penalty orders to the files of the AO to decide along with the quantum appeal afresh. It is ordered accordingly.
In the result, the appeals filed by the assessee are allowed for statistical purposes.
Order pronounced in the open court on 3rd August,2026 at Chennai.
Sd/- Sd/- (जॉज� जॉज� के) (इंटूर� रामा राव) (GEORGE GEORGE K) (INTURI RAMA RAO) लेखा सद�य/ACCOUNTANT MEMBER उपा�य� /VICE PRESIDENT चे�नई/Chennai, �दनांक/Dated, the 3rd August, 2026 RSR, Sr.PS आदेश क� ��त�ल�प अ�े�षत/Copy to: 1. अपीलाथ�/Appellant 2. ��यथ�/Respondent 3. आयकर आयु�त /CIT, Chennai 4. �वभागीय ��त�न�ध/DR 5. गाड� फाईल/GF. By Order Digitally signed by REKHA REKHA SENTHIL RAJ SENTHIL RAJ Date: 2026.08.05 09:57:38 +05'30'
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