Facts
The assessee's appeal before the ITAT was delayed by 112 days, and the first appeal before the CIT(A) was delayed by 508 days. The assessee attributed these delays to factors including her pregnancy, issues with her legal counsel, and the impact of the COVID-19 pandemic.
Held
The Tribunal condoned the delays in filing both the present appeal and the first appeal before the CIT(A), accepting the assessee's explanation of sufficient cause. The matter was subsequently remanded to the Assessing Officer for fresh adjudication.
Key Issues
Whether the delays in filing the appeal and first appeal before the appellate authorities are attributable to sufficient cause, and if so, whether the matter should be remanded for fresh adjudication.
Sections Cited
144, 69A, 271A, 271B, 271(1)(d), 253, 249(3), 253(5), 143(3)
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आयकर अपीलीय अिधकरण, इंदौर Ɋायपीठ, इंदौर IN THE INCOME TAX APPELLATE TRIBUNAL INDORE BENCH, INDORE
BEFORE SHRI B.M. BIYANI, ACCOUNTANT MEMBER AND SHRI PARESH M. JOSHI, JUDICIAL MEMBER
ITA No.202/Ind/2025 Assessment Year:2017-18
Kalpana Narware, Chicholidhana, Bhainsdehi, Betul | बनाम/ Vs. | ITO, Betul (Assessee/Appellant) | (Revenue/Respondent) PAN: APIPN2225D Assessee by | Shri Gagan Tiwari, AR Revenue by | Shri Ashish Porwal, Sr. DR Date of Hearing | 06.01.2026 Date of Pronouncement | 16.01.2026
आदेश / O R D E R
Per B.M. Biyani, A.M.:
Feeling aggrieved by order of first-appeal dated 26.08.2024 passed by learned Commissioner of Income-Tax (Appeals)-NFAC, Delhi ["CIT(A)"] which in turn arises out of assessment-order dated 25.10.2019 passed by learned ITO, Betul ["AO"] u/s 144 of Income-tax Act, 1961 ["the Act"] for Assessment-Year ["AY"] 2017-18, the assessee has filed this appeal on the grounds mentioned in Appeal Memo (Form No. 36).
- 2. The registry has informed that the present appeal is delayed by 112 days and therefore time-barred. Ld. AR for assessee submitted that the assessee is a lady who was having pregnancy at the relevant time and hence there occurred delay in filing present appeal. The assessee has also placed before bench the copies of medical reports. In view of this situation, Ld. DR for revenue does not have any objection against condonation of delay. We find that the assessee has explained "sufficient cause" for occurrence of delay, accordingly the delay is condoned taking into account the facts of case and the assessee's solemn averments in light of Collector, Land Acquisition Vs Mst. Katiji and others 1987 AIR 1353, 1987 2 SCC 387 having settled the law long back that all such "technical aspects" must make a way for the cause of "substantial justice". - 3. Ld. AR for assessee next pointed out that there was also a delay of 508 days in filing first-appeal before CIT(A) and although the assessee submitted before CIT(A) that she was misguided by her counsel and hence there was a delay in filing appeal but the CIT(A) did not consider assessee's submission judiciously and dismissed assessee's appeal on the ground of time-barred. Ld. AR submitted that the assessee has filed following "Interlocutory Application" before this bench seeking condonation of delay in filing firstappeal duly supported by an affidavit:

EFORE THE HON'BLE INCOME TAX APPELLATE TRIBUNAL BENCH AT INDORE
ITA 202/IND/2025 (A.Y. - 2017-18)
Appellant
Kalpana Narware
Respondent: Income Tax officer, Betul, (Madhya Pradesh)
INTERLOCUTORY APPLICATION FOR CONDONATION OF DELAY IN FILING FIRST APPEAL BEFORE THE NATIONAL FACELESS APPEAL CENTRE, NEW DELHI AGAINST THE ORDER DATED 25.10.2019 PASSED BY THE INCOME TAX OFFICER, BETUL
May it Please Your Lordships,
- That the Applicant-Appellant has filed present Income Tax Appeal before this Hon'ble Income Tax Appellate Tribunal under section 253 of Income Tax Act, 1961 against the impugned order dated 26/08/2024, passed by the Ld. National Faceless Appeal Centre, New Delhi for Assessment year 2017-18 in Appeal No. NFAC/2016-17/10018748 containing DIN & Letter No. ITBA/NFAC/S/250/2024-25/1067981867 (1). - 2. That the Present Appeal was filed before this Hon'ble Tribunal on 20/02/2025 and the Appeal was registered as Income Tax Appeal No. 202/IND/2025. - 3. That it is submitted that there was a delay of 508 days in filing First Appeal before National Faceless Assessment Centre, New Delhi against the order dated 25/10/2019 passed u/s 144 of the Act by the Ld. Assessing officer i.e. Income Tax officer, Betul. That at the time of Filing Appeal before the NFAC, New Delhi the Appellant on condonation of Delay has given following reason:--





during the entire period, the COVID-19 pandemic was ongoing, which estricted travel and access to offices, thereby contributing to the delay.
That the Appellant and her family were not well-versed with the procedures of the Income Tax Department, as this was the first instance in which the Appellant's case had been selected for scrutiny. The Appellant had at all times complied with the law from time to time as suggested by Its Regular CA which including Filing of Return on yearly basis, there was no evasion of tax, and most importantly all cash deposited by the Appellant during demonetization period represented sales made during the demonetization period. Further, during the entire period, the COVID-19 pandemic was ongoing, which restricted travel, and the office of Shri Kedar P. Shukla was situated in Bhopal, making it difficult for the Appellant and her family to personally follow up.
In view of the facts and circumstances detailed hereinabove, it is respectfully submitted that the delay in filing the present First Appeal was caused by exceptional and bona fide reasons beyond the control of the Appellant, including reliance on a Chartered Accountant who had misrepresented that the appeal had been filed, the disruptions arising from the COVID-19 pandemic, and the Appellant's and her family's unfamiliarity with the procedures of the Income Tax Department. The delay was neither intentional nor deliberate. In the interest of justice, it is, therefore, most humbly prayed that this Hon'ble Tribunal may kindly condone the delay in filing First Appeal before National Faceless Appeal Centre and admit the Appeal for adjudication on its merits.
An Affidavit of Appellant is attached herewith
PRAYER.
In light of the foregoing submissions, the Petitioner most respectfully prays for the following reliefs:
To kindly condone the delay in filing the First Appeal before National Faceless Appeal Centre, New Delhi in light of facts & Circumstances mentioned above in the Interlocutory Application;
The averments made by assessee in above application, which are selfexplanatory and which do not require repetition, were discussed. Further, the Ld. AR has also filed the prints-out of mobile/whatsapp chat which took place between assessee and earlier counsel to demonstrate that the assessee paid fee to counsel and made enquiries of filing of appeal to CIT(A) from time to time. The whatsapp chat filed by assessee prima facie shows that the assessee exercised due diligence for filing of first appeal to CIT(A). The Ld. DR for revenue left the matter to the wisdom of bench. We have considered the averments made by assessee in the application and also the whatsapp chat filed by assessee to show the negligence on the part of counsel and in absence of any contrary fact or material on record, the assessee is found to have a "sufficient cause" for delay in filing first-appeal to CIT(A) in time. Furthermore, the assessment-order was passed by AO on 25.10.2019 and the assessee was having 30 days's statutory time expiring on 25.11.2019 for filing appeal to CIT(A) as against which the assessee actually filed appeal on 15.04.2021 after a delay of 508 days. But, however, we find that out of total period from 25.11.2019 to 15.04.2021, the substantial period of 15.03.2020 to 15.04.2021 was during Covid-19 pandemic and the Hon'ble Supreme Court also granted extension in Suo Motu Writ Petition (C) No. 3 of 2020 read with Misc. Applications for filing of appeals w.e.f. 15.03.2020 under all laws. Therefore, considering the entire conspectus of matter, the CIT(A) ought to have judiciously considered the reasoning explained by assessee. We find that section 249(3) empowers the CIT(A) to admit an appeal after expiry of prescribed time, if there is a sufficient cause for not presenting appeal within prescribed time. Similarly, the section 253(5) of the Act empowers the ITAT to admit an appeal after expiry of prescribed time, if there is a sufficient cause for not presenting appeal within prescribed time. It is also a settled position by Hon'ble Supreme Court in landmark decision in Collector, Land Acquisition Vs Mst. Katiji and others 1987 AIR 1353, 1987 2 SCC 387 that whenever substantial justice and technical considerations are opposed to each other, the cause of substantial justice must be preferred by adopting a justice-oriented approach. Therefore, taking a judicious note of the submissions made by assessee to CIT(A) in the light of provisions of section 249(3) r.w.s. 253(5) of the Act and the decision of Hon'ble Supreme Court, we condone the delay occurred at the stage of filing first-appeal before CIT(A).
On merit of case, Ld. AR for assessee submitted that the assessee has made part-participation during assessment-proceeding leading the AO to pass ex-parte order u/s 144 but the assessee has collected all evidences and compiled all details for making an effective representation before AO, therefore the present matter must be remanded to the file of AO. Ld. DR for revenue submitted that he has no objection against remand but the bench must give a strict direction to assessee for participation before AO. Accordingly, considering the facts submitted in Interlocutory Application; having regard to the principle of natural justice and also bearing in mind that no prejudice would be caused to revenue if the present matter is restored at the level of AO for an appropriate adjudication in accordance with law, we condone the delay in first-appeal and also remand this matter back to the file of AO for adjudication afresh, at the risk and responsibility of assessee. The AO shall give necessary opportunity of hearing to assessee and pass an appropriate order uninfluenced by his earlier order. The assessee is also directed to remain vigilant and ensure participation in the hearings as may be fixed by AO and do not seek unnecessary adjournments failing which the AO shall be at liberty to pass appropriate order in accordance with law. Ordered accordingly.
Resultantly, this appeal is allowed for statistical purpose.
Order pronounced in open court on 16/01/2026
Sd/- Sd/-
(PARESH M. JOSHI) (B.M. BIYANI)
JUDICIAL MEMBER ACCOUNTANT MEMBER
Indore
िदनांक /Dated : 16/01/2026
Patel/Sr. PS
Copies to: (1) The appellant
(2) The respondent
(3) CIT (4) CIT(A)
(5) Departmental Representative
(6) Guard File
By order UE COPYSr. Private Secretary Income Tax Appellate Tribunal Indore Bench, Indore