DCIT(OSD)(TDS)-2(2), MUMBAI, MUMBAI vs. SHOPPERS STOP LIMITED, MUMBAI

The assessee is a company running departmental retain chain stores across India selling various products such as clothing, accessories, hand bags, shoes etc. A survey under section 133A was carried out on 01.08.2018 to examine the TDS compliance by the assessee. The AO after examining the TDS returns filed by the assessee and the relevant documents submitted held the assessee as assessee in default under section 201(1) with respect to tax deducted on the following and the AO also levied interest under section 201(1A) accordingly –

The revenue is in appeal contending the deletion of addition made towards non-deduction of tax on contract manufacturing of goods/products as per terms of agreements.

We heard the parties and perused the material on record. The ld AR submitted that the coordinate bench in assessee's own case has considered the similar issue and held that the assessee cannot be held as assessee in default under section 201(1). The ld AR further submitted that the facts for the year under consideration is identical and therefore the above decision is applicable for the year under consideration also. In this regard we notice that the coordinate bench in assessee's own case for AY 2017-18 while considering the similar issue held that –

From reading of the above provision, it is noted that the term ‘work’ has been defined in an inclusive manner and only if the ‘work contract’ undertaken by the payee falls within the above definition of ‘work’, as specifically defined in the section itself, that the provisions of Section 194C would become applicable. It is noted that, the AO does not contemplate holding that the case of the assessee falls within the ambit of items mentioned at sub-clauses (a), (b), (c) or (d) of clause (iv) of the Explanation. The relevant sub-clause in question is sub-clause (e) of clause (iv) of the Explanation to section 194C of the Act, which relates to manufacturing or supplying a product according to the requirements or specification of a customer by using material purchased from the same customer. It thereafter makes it explicitly clear that, ‘work’ does not include manufacturing or supplying a product, which even if made in accordance with the specific requirements or specifications of the customer, where the material used for the product is purchased from a person other than the customer.

At this juncture, we find it necessary to note that, in the impugned order before us, the AO had incorrectly observed that the relevant section does not define the word ‘work’ and for which he went to take support of the definition laid down in other Dictionaries. This action of the AO is held to be patently erroneous. As noted above, the term ‘work’ has been defined in an inclusive manner for the purposes of Section 194C of the Act in particular, and therefore, we hold that it was not correct on the AO’s part to refer to the dictionary meaning of the term ‘work’. We thus agree with the Ld. CIT(A)’s finding that, the basic premise on which the AO proceeded to analyze the facts of the case, viz., the definition of ‘work’, was incorrect.

It was further brought to our notice by the Ld. AR that, prior to its amendment by Finance (No. 2) Act, 2009, as per Explanation (III) to section 194C of the Act, the term ‘work’ was defined to include advertising, broadcasting and telecasting including production of programmes for such broadcasting or telecasting, carriage of goods or passengers by any mode of transport other than by railways; catering, and manufacturing or supplying a product according to the requirement or specification of customer by using material purchased from such customer. It was noted by the Legislature that there was an ongoing dispute as to whether TDS is deductible under section 194C on ‘outsourcing contracts’ and whether ‘outsourcing’ constitutes ‘work’ or not. Hence to bring clarity on this issue, the definition of ‘work’ was consciously amended by the Finance (No.2) Act, 2009 wherein it was specifically provided that 6 ITA Nos. 707 & 708/Mum/2025- Shoppers Stop Limited 'work' shall not include manufacturing or supplying a product according to the requirement or specification of a customer by using raw material sourced from a person other than such customer, as such a contract is contract for 'sale’. In this context, we may gainfully refer to the Memorandum explaining the Finance (No.2) Bill, 2009, which read as follows:

In view of the above, the legal position which emerges is that, in a case where no raw material is supplied by the assessee to the manufacturer for production of the goods, then irrespective of the fact that, the manufacturer has produced the goods in accordance with the specifications or directions of the assessee, it cannot be considered to be 'work' within the definition provided in the sub-clause (e) to clause (iv) to the Explanation of Section 194C of the Act.

In light of the above legal proposition, we now proceed to examine the facts of the case. It is noted that, the assessee is a multi-brand retailer which sources the products from various reputed brand owner-cum-manufacturers viz., Fossil, Arvind Lifestyle, Titan, etc. The assessee purchases goods/products from these vendors either on outright basis or under Sales or Return (‘SOR’) basis. The transactions in dispute in 7 ITA Nos. 707 & 708/Mum/2025- Shoppers Stop Limited the present case relates to the purchases made by the assessee from various vendors under the SOR model. From the details of these suppliers placed before us, it is noted that each of these suppliers are noted to be independent suppliers having their own existence, irrespective of the arrangement with assessee. Most of these vendors are well-known and the goods supplied by them are their standard products which are supplied by them to any or all retailers or even sold through their own exclusive showrooms, located anywhere in the world. The assessee has entered into an SOR arrangement with these vendors, in terms of which the assessee first inspects the samples before placing the purchase orders. Once the products are identified and selected, the assessee places the purchase orders with the vendors who commit to supply to it. The key features of an SOR arrangement (sample agreement dated 15.06.2016 with M/sFossil India Pvt. Ltd is found placed at Page 1 to 18 of paper book) as noted by us are that, if these products remain unsold at the stores of the assessee, then the assessee may choose to return these goods back to the vendors, and against which the latter issues credit notes to the assessee. Hence, some vendors also depute their personnel to assist in the sales at the retail outlets of the assessee to increase the visibility and sale-ability of these products. In case of any defect found in these products, the vendors also provide after sales support. Further these arrangements are noted to have provision for joint inventory taking for better management and the payments are made by the assessee on a monthly basis, in respect of the products which have been sold at its outlets. The agreements also specify the margins which the assessee can retain on the sales made.

The case of the Revenue is that, these SOR arrangements are not in the nature of contract for sale but in the nature of ‘works contract’. According to the AO, these SOR arrangements are composite in nature, involving supply of both material & labour, but wherein the predominant supply is labour & efforts by the vendors. The AO is noted to have discussed the features of the SOR arrangements, as understood by him, which led him to infer that these are in the nature of ‘works contract’ amenable to Section 194C of the Act. The Ld. AR showed us that each of these observations made by the AO, which has been relied upon by the Ld. DR, had already been dealt with on facts by the Ld. CIT(A) and that the Revenue was unable to point out any infirmity in the findings of the Ld. CIT(A).

It is noted by us that, having regard to the above observations made by the AO and to take the matters to its logical conclusion, the Ld. CIT(A) had remanded the matters back to the AO to make an independent verification from the vendors with regard to the nature of these SOR arrangements. From the remand report and the documents placed before us, it is noted that the AO had made independent enquiries both u/s 133(6) and 131 of the Act from these vendors. The assessee has placed copies of the 8 ITA Nos. 707 & 708/Mum/2025- Shoppers Stop Limited relevant letters/ confirmations furnished by these vendors before the Ld. AO, which is found placed at Pages 104 to 130 of paper book. Upon going through the same, for instance, it is noted that vendor, M/s Tommy Hilfiger Arvind Fashion Pvt. Ltd (Page no. 105 of PB) had confirmed that the sourced by them from their /goods supplied by them to the assessee were imported Meaning thereby, this vendor itself was a trader in goods and .nominated suppliers not a manufacturer as alleged by the AO. This vendor also confirmed that they had sold their goods to the assessee for sale through their retail outlets and that similar products were also being sold through other retailers and their own ,Similarly .exclusive showroomsM/s Intercraft Trading Pvt. Ltd (Page no. 106 of the PB) had confirmed that they were distributor (not manufacturer) of the goods supplied to the assessee and that none of the materials were supplied by the assessee. They also confirmed that these goods were sold on sale or return basis. Like the earlier vendor, they also confirmed that they had sold their goods to the assessee for sale through their retail outlets and that similar products were also It is further .being sold through other retailers and their own exclusive showrooms of PB 109.Page No) (Blackberry) Mohan Clothing Co Pvt Ltd/noted that, M) has submitted that the goods manufactured by them were as per their own specifications and based on the inputs of their own designing team and not the The vendor also confirmed that none of the raw materials to manufacture .assessee It further stated that the title and property in the .were provided by the assessee goods was transferred upon sale, raising of invoice and delivery of goods to the Similar .assessee and that such sale was on principal to principal basis .Page No) (VIP) confirmation is noted to have been given by Cravatex Brands Ltd of PB 107) We note that, the AO had also examined the .and others as well s 131 of the Act and each of them /personnel of these vendors on oath u/managers, confirmations /had also affirmed the terms enlisted in the agreements

From the above enquiries, it is thus noted that, not all vendors are manufacturers as alleged by the AO, but several of them are suppliers/traders as Each of these vendors have confirmed that they had sold goods to the .well The assessee neither provided .assessee on principal to principal basis specifications or designs nor did the assessee provide raw materials in relation to They have also confirmed that the title, risk and property in goods .these goods passed to the assessee upon sale, issuance of invoice and delivery of goods at their These vendors do not supply their products to the assessee alone but they .outlets or also sell these products /also sell the same products to different retailers and On these facts, we therefore .franchise exclusive showrooms/through their own had rightly held that the SOR arrangements with these (A)CIT .note that the Ld with these vendors were in the nature of supply of goods and not works contract, .as defined in Explanation to Section 194C of the Act

It was brought to our notice by the Ld. AR that, the AO got swayed by the use of the phrase ‘produce sample’ in the agreement. According to him, ‘produce sample’ meant to present the sample for approval and not manufacture the same. It is noted that the Ld. CIT(A) had taken specific note of this aspect and after examining the facts in detail, he had agreed with this explanation put forth by the assessee. The relevant findings, as noted by us, is as under:

22 It is also noted that SSL does not have any division which develops specifications or know how for products sold by them. It is only that based on the experience of retailing in the area, SSL has certain understanding of the products likely to sell in that area and the identification of such saleable products from the total range of the vendor's products is done by them before placing the purchase orders. There is no evidence that specifications have either been developed with respect to any such products nor any specification is given to the vendors. Vendors, being brand owners, have their own way of developing their products based on their research. The orders are placed for identified products and not for products based on SSL specifications. It is also noted that the products are supplied to SSL within a day and supplied within 3 to 4 days of placement of such order. It cannot be the case of the AO that the vendor, within a period of one day, is able to source the material from SSL and produce such goods for appellant's consumption.”

It was further rightly noted by the Ld. CIT(A) that, even if it be the case that the assessee had provided specifications in relation to supply of these products (although that is not the case), still it could not qualify as ‘works contract’ in light of the specific exception set out in clause (iv)(e) of Explanation to Section 194C of the Act, as discussed earlier. It is not the case that, the assessee provided or supplied materials to any of these vendors/suppliers. It is noted that, each of these vendors manufactures or procures the products in their own independent capacity and under their respective brand names in as much as that the assessee does not have any say in the same. In fact, the goods manufactured by these vendors, who are noted to have international repute, is not directly dependent on the orders placed by the assessee. These suppliers are noted to manufacture and supply their products to several retailers and that the assessee is only one of them which procures their products. The assessee does not provide any specifications for manufacture of these products but it only selects from 11 ITA Nos. 707 & 708/Mum/2025- Shoppers Stop Limited the wide array of the products offered by these vendors which it chooses to sell through its retail outlets. These products sold through the retail outlets are not branded by the assessee but they carry the brand /name of the original suppliers / manufacturers. These material facts remained uncontroverted by the Revenue. We thus agree with the findings of the Ld. CIT(A) that, these SOR arrangements were on principal to principal basis and therefore in the nature of contract for sale of goods and thus, such an arrangement cannot be categorized as ‘works contract’ as defined in Section 194C of the Act.

The AO is further noted to have laid much emphasis on the aspect that, the assessee had long term arrangements with these vendors and therefore it was not in the nature of ordinary purchases as claimed by the assessee. Having regard to the facts as already discussed in the foregoing, and also having perused sample agreements, we note that nothing much turns on this issue as observed by the AO. As rightly noted by the Ld. CIT(A), it is a common feature in any business that, suppliers enter into a written agreement/understanding with their major customers to outline the terms and conditions and the respective responsibilities / liabilities to avoid confusion in future. Further, the placement of purchase orders in any line of business ensures that the suppliers can correspondingly schedule their production in an organized fashion to avoid disruptions or delays in deliveries. The Ld. AR pointed out that, the assessee- retailer primarily deals in clothing/ apparels/ fashion etc. which changes with time and also with each season (summer/rainy/winter), and therefore the assessee-retailer has to ensure that it is stocked up with the clothing/ apparels/ fashion that is relevant and saleable during the material period/ season for which it places appropriate orders in advance with these suppliers from amongst the samples presented by them. Hence, the placement of purchase orders by the assessee prior to the supply of goods by these vendors cannot render the arrangement to be held as a ‘works contract’.

The AO thereafter is noted to have referred to the ancillary services provided by the suppliers viz., deputation of personnel at the retail stores, provision of after sales support to remove defects, joint inspection of inventories, etc., to allege that the predominant intent of these SOR arrangements was the supply of labour and not material. According to us, each of these averments made by the AO were totally misplaced on the given facts of the case. As we have already noted above, these SOR arrangements are in the nature of contract for supply of goods. One of the key features of such an arrangement is that, the goods purchased by the assessee may be returned if it remains unsold in their outlets. Further, the assessee sells these goods through its retail outlets which houses multiple brands of similar apparels/ cloths/ fashion etc. Moreover, the Ld. AR explained that, with these products getting more complex and expensive and with the changing fashion, they require specialized handlers to explain

Further, if any of the customers of the assessee reports any product defects or size issues at the retail outlets, the assessee, in turn, avails the after sales support from the suppliers/ original manufacturers. This after-sales support subsequent to sale of goods is a common feature in any contract for sale. In any line of business, the distributors / wholesalers / retailers avail the after sales support for their customers from the original manufacturer, but that does not mean that their contracts with the manufacturers are not for supply of goods. The provision of after sales support clearly does not alter or change the nature of the SOR arrangement, which is that of supply of goods by the vendors to the assessee.

One of the clauses of the SOR agreement also provides for the joint inspection of stock at the retail outlets of the assessee, which according to the AO, shows that there are other onuses on the vendor as well and therefore it is not a mere purchase-sale of goods. Before the Ld. CIT(A), it was explained by the assessee that, this clause was set out in the agreement because as per the agreed terms of payment, the vendors are paid weekly/monthly based on the goods sold at the retail outlets. Accordingly, in order to ensure that the payments are being made in a timely fashion, the vendors sought the right to inspect the inventory lying at different retail outlets, if so desired by them. Further, having regard to the nature and line of business, i.e. clothing/shoes/bags/fashion/apparels, etc., the vendors want to take stock of the slow moving items at different locations and thereby get a timely feedback in terms of the evolving sense of taste & liking of the customers, to accordingly chart out their next line of clothing/ shoes/ bags/ fashion/ apparels, etc. Hence, as rightly held by Ld. CIT(A), this clause/option vested with the vendors is of no relevance and does not in any manner assist the case of the AO nor does it suggest that the SOR arrangement is in nature of ‘works contract’.

The last observation of the AO was that, the payments towards the goods supplied by the vendors were being released by the assessee either after the goods were found to be complete without any defect by the assessee, or after the complete goods were found to be to the satisfaction of the assessee, or after the goods were sold at their retail outlets, which according to him, suggested that the vendors were the contractors

Based on our above findings and observations, thesalient features of the SOR agreements with the vendors can be summed up as follows:

In view of the above, we note that the Ld. CIT(A) had rightly placed reliance on the decision of the Hon’ble Bombay High Court in the case CIT vs. Glenmark Pharmaceuticals Ltd (supra) which is found to be relevant and applicable in the present case. In this decided case, the assessee is noted to have been engaged in the manufacture and marketing of drugs and pharmaceutical products. In the course of the TDS survey, it was noted by the Department that, or purchasing drugs from other /apart from manufacturing drugs on their own and suppliers on an outright basis, the assessee also had agreements in place with ,certain third partieswho although would source raw materials on their own but they would manufacture the products as per the specifications and standards provided by the assessee and under its trade mark. According to the AO, such an agreement was in the nature of works contract amenable to Section 194C of the Act. Since the assessee had not deducted taxes at source from such payments, it was held to be an assessee-in-default u/s 201 of the Act. Although the Ld. CIT(A) upheld the order of the AO but on further appeal this Tribunal decided the issue in favour of the assessee. It is noted that this Tribunal had held that, though the products were manufactured in accordance with the specifications of the assessee and under its trademarks, but the manufacturer carried out the process of manufacturing at his own establishment, engaged his own labour force, purchased the raw materials on its own and paid excise duty and sales-tax, and the property in the goods passed onto the assessee only upon delivery of the products. Referring to the 15 ITA Nos. 707 & 708/Mum/2025- Shoppers Stop Limited decision rendered by the Hon’ble Bombay High Court in the case of BDA Ltd. v. ITO (TDS) (281 ITR 99), this Tribunal, in the instant case, held that the agreements entered into by the assessee with the manufacturers were not works contracts within the meaning of section 194C of the Act and, consequently, the assessee could not be held as an assessee-in-default under section 201(1) of the Act. Aggrieved by this order of the Tribunal, the Revenue preferred appeal before the Hon’ble High Court and the following substantial question of law was raised for adjudication :

,Answering the above question in the negative and against the Revenuethe Hon’ble Bombay High Court had held as under:

The reason that a specification or requirement is enunciated by the assessee constitutes a matter of business expediency A purchaser who desires to get the product, which he intends to sell under his brand name, or trademark, manufactured from a third party would be interested in ensuring the quality of the product. The trade-mark has associated with it an assurance of the quality of the goods which are marketed traceable to the origin of the goods. Associated with the trade-mark is the goodwill and reputation which is associated with the at This is particularly so in the case of a pharmaceutical product where the ultimate consumer is legitimately entitled to ensure that her health is not prejudiced by the consumption of a product not meeting prescribed standards. The owner of a mark, therefore, introduces specifications to ensure that the product meets the standards justifiable associated with the reputation in the mark. The specification ensures the observance of standards. Similarly, a clause relating to exclusivity is not 17 ITA Nos. 707 & 708/Mum/2025- Shoppers Stop Limited inconsistent with a transaction of a sale. Here again, much depends upon the nature of the product Restrictive covenants of this kind are intended to protect the intellectual and other property rights of a party which markets its goods by requiring a manufacturer to observe norms of specification and exclusivity. The law is, therefore, consistent with the transaction being regarded as a transaction of sale, provided that the requirements of a contract of sale are met. They are in this case. The contract entered into by the assessee is not a contract for carrying on any work within the meaning of section 194C."

In the above binding judgment, the Hon’ble Court while examining clause (e) as introduced by the Finance (No.2) Act, 2009, noted that it contains a positive affirmation that the expression 'work' will cover manufacturing or supplying a product, according to the requirement or specification of a customer, by using material purchased from such customer. It has also been noted by the Hon’ble High Court that clause (e) has placed the position beyond doubt by incorporating language to the effect that the expression ‘work' shall not include manufacture or supply of a product according to the requirement or specification of a customer by using material which is purchased from a person other than such customer. The Hon’ble Court made it abundantly clear that the fact that specifications were provided by the assessee to the manufacturer / supplier would make no difference to the legal position. It noted that, (i) the agreement in the instant case, was on a principal to principal basis, (ii) the manufacturer had his own establishment where the product was manufactured, (iii) the material required in the manufacture of the article or thing was obtained by the manufacturer from a person other than the assessee, (iv) the property in the articles passed upon the delivery of the product manufactured, and (v) until delivery, the assessee had no title to the goods. On these principles, the Hon’ble High Court accordingly held that the provisions of Section 194C were not applicable, and more particularly the agreement did not fall within the definition of ‘works contract’ as laid down in Explanation to Section 194C of the Act.

The Ld. AR Shri Vijay Mehta has rightly pointed out to us that, the case of the assessee is on much better footing than the facts involved in the above cited judgments. It is noted that all the above features (i) to (v) were present in the SOR agreements in question in the present case. Apart from the foregoing, as already noted by us, in the present case, the assessee is not accustomed to providing specifications or designs to the suppliers. It is also not a case that the suppliers are manufacturing the goods at the instance of the assessee. Further, the goods supplied are not under the brand/name of the assessee and instead bear the brand/mark/name of the respective supplier/original manufacturer. Hence, the ratio laid down in the above

For the reasons set out above therefore, we do not see any reason to interfere with the order of the Ld. CIT(A) in holding that the payments made under the SOR agreements did not fall within the ambit of Section 194C of the Act and therefore the assessee did not have any liability to deduct tax at source on such payments u/s 194C of the Act. Accordingly, all the grounds raised by the Revenue stands dismissed.”

On perusal of facts for the year under consideration we notice that the facts are similar as compared to AY 2017-18. During the course of hearing the revenue did not bring anything on record to controvert the above findings of the coordinate bench. Accordingly, respectfully following the decision of the coordinate bench, we hold that there is no infirmity in the decision of the CIT(A) in deleting the tax under section 201(1) and interest under section 201(1A) levied by the AO. The grounds raised by the revenue are thus dismissed.

For AY 2013-14, the AO treated the assessee as assessee in default towards the non-deduction of tax on service agreement cum contract manufacturing of apparels/goods/items /products which is identical to AY 2018-19. The CIT(A) deleted the tax and interest levied under section 201(1) and 201(1A) by placing reliance on the decision of the coordinate bench in assessee's own case (supra) for AY 2017-18. The facts for the year under consideration being identical and that the revenue did not bring anything on record for us to take a difference view for the year under consideration, we see no reason to interfere with the decision of the CIT(A). The grounds raised by the revenue are dismissed.

In result the appeal of the revenue for AY 2013-14 and 2018-19 are dismissed.